Responsible gambling

As a licensed UK physical casino, Soul Casino is committed to promoting responsible gambling practices among its patrons.

Self-Exclusion Policy

Soul Casino honors self-exclusion requests and works with individuals who may be experiencing difficulties with their gaming habits. If you feel that your gaming activities are becoming problematic, please contact our staff for guidance on how to activate a self-exclusion period.

Deposit Limits

We understand the importance of setting deposit limits in order to maintain control over one's gaming budget. Please consult with our staff regarding any concerns or needs related to managing your deposits at Soul Casino.

Responsible Gambling Tools

While we do not offer specific branded tools for responsible gambling, our trained and experienced staff are committed to monitoring vulnerable behavior and offering agreed breaks from play when necessary. We also provide access to national resources such as GamCare and the National Gambling Helpline for support.

Age Restriction

Soul Casino adheres strictly to UK laws requiring that all patrons be at least 18 years of age to participate in gaming activities.

Restricted Countries

In line with licensing conditions, individuals who are under 18 or have self-excluded themselves are not permitted entry to Soul Casino. Management reserves the right to refuse service to anyone suspected of problem gambling or disorder.

Supporting Responsible Gambling Initiatives

• We acknowledge and support UK's leading responsible gaming charity GamCare.
• Our staff are trained in identifying vulnerable patrons and providing guidance on managing their gaming activities.
• We maintain a comprehensive customer database that enables us to track patron behavior and identify potential issues related to problem gambling.

Further Resources

For more information or assistance with self-exclusion, deposit limits, or responsible gaming tools, please visit the website of GamCare GamCare.org.uk